Shipping policy

At MITRAMA, we strive to deliver your orders quickly and securely.

• Orders are processed within 1–3 business days after confirmation.
• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery times may vary during festivals, holidays, or due to unforeseen courier delays.
• Once your order is shipped, you will receive a tracking link via email or SMS (where applicable).
• Please ensure that your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
• Shipping charges (if applicable) will be displayed at checkout.
• If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.